Privacy Policy

Welcome to FASTBOX TV. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our IPTV services.

By using our website or contacting us via WhatsApp or email, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or place an order via WhatsApp, we may collect:

  • Name

  • Email address

  • WhatsApp phone number

  • Device or app information (for setup support)

  • Order-related details

We do not collect or store credit card or banking information on our website.

How We Use Your Information

We use your information to:

  • Respond to inquiries and support requests

  • Process IPTV orders and renewals via WhatsApp

  • Deliver account credentials and setup instructions

  • Improve our services and customer experience

  • Communicate important service updates

WhatsApp Communication

By contacting FASTBOX TV via WhatsApp, you consent to receive messages related to:

  • Orders and activation

  • Technical support

  • Subscription renewals

  • Service updates

We do not send spam or unsolicited marketing messages.

Cookies & Analytics

Our website may use cookies and analytics tools to:

  • Improve website performance

  • Understand user behavior

  • Enhance user experience

Cookies do not collect personally identifiable information unless voluntarily provided.

Sharing of Information

We do not sell, trade, or rent your personal information.

Your data may be shared only with:

  • Trusted third-party service providers strictly required to deliver the IPTV service

  • Legal authorities if required by law

Data Security

We take reasonable security measures to protect your information. Access to personal data is limited to authorized personnel only.

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

FASTBOX TV may use third-party applications, IPTV platforms, or software to deliver content. We are not responsible for the privacy practices of third-party apps or websites.

We recommend reviewing their privacy policies separately.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent for communication at any time

To exercise these rights, please contact us via WhatsApp or email.

Data Retention

We retain personal information only as long as necessary to provide our services or comply with legal obligations.

Children’s Privacy

FASTBOX TV services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

FASTBOX TV reserves the right to update this Privacy Policy at any time. Changes will be posted on this page and become effective immediately upon publication.

Continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us via:

  • WhatsApp (24/7 Support)

  • Email

Disclaimer 

FASTBOX TV is an independent IPTV service provider. We do not host or broadcast any TV channels. All trademarks and content belong to their respective owners.